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Help & FAQ

Everything you need to know about the Bolus pilot

How the Bolus pilot works

Bolus reduces mealtime friction for people using insulin. Bolus LTD runs the service: we give you a 7-day household-friendly* plan that fits your routines; you swap anything you want; we give you a shopping list; you buy and eat; then we refresh your plan and list at the right time. We show how those meals worked with your glucose (Dexcom/Libre) and suggest swaps based on that—never dosing advice. The company-funded pilot lets us learn quickly while keeping quality high.

* Household-friendly = everyday home meals. Adults (18+) only; we don’t cater for children or paediatric meal planning.

What you get

  • 7-day household-friendly* plans that fit your routines—swap anything you like
  • A shopping list for what to buy; you shop at your usual supermarket and pay the store directly
  • Fresh plans and shopping lists on a rhythm that fits you
  • Patterns for how meals worked with your glucose, plus swap suggestions from that performance (no dosing)
  • Access to your dashboard and a short weekly feedback loop

What we ask of you

  • Share weekly CGM summaries (Dexcom/Libre). If automated retrieval is available, we’ll offer it; otherwise a simple CSV upload works.
  • Try at least three dinners and three lunches per week from your plan (swaps welcome)
  • Complete a 1–2 minute check-in so we can adapt the next plan
  • Cost: Free during the pilot. Launch pricing anticipated at ~£30/month.

Rolling cohorts & waitlist

We admit new participants in weekly cohorts to maintain support quality. If this week is full, we’ll add you to the waitlist and notify you when your cohort opens.

How your data is used

We analyse simple CGM metrics—average glucose, time-in-range, highs/lows, and sensor wear—to adapt the meal plan. We do not provide insulin dosing advice. Data is encrypted and stored on UK-based infrastructure. You can request deletion at any time.

Clinical status

Bolus is not medical care and does not replace your diabetes team. It complements standard care and follows publicly available NICE nutrition principles for people using insulin. We’re engaging clinicians as the pilot grows.

Affiliate disclosure

We may participate in affiliate programmes with Tesco, Sainsbury’s, Ocado, and others. You pay normal retail prices to the supermarket; affiliate commissions help fund the pilot. Partnering doesn’t change which items you can choose or how you check out.

Frequently Asked Questions

🕐 Can I leave anytime?
Yes. Participation is free during the company-funded pilot. After the pilot, ongoing access is anticipated to be ~£30/month. You can stop anytime.
🍲 What do I actually get each week?
A 7-day household-friendly* plan, a shopping list, and the freedom to swap anything before you buy. You shop and eat your way; we refresh your plan and list at the right time, show how those meals worked with your glucose, and suggest swaps based on that—never dosing advice. A quick check-in helps us tune the next cycle.
💉 Does Bolus replace my diabetes team?
No. Bolus does not provide medical care or insulin dosing guidance. It’s a planning tool that complements your usual clinical support.
🧠 Do dietitians or doctors check the plans?
Our templates follow publicly available NICE nutrition principles for people using insulin. We’re engaging clinicians to review the approach as we scale. During the pilot, we focus on practical, household-friendly* meals and CGM-informed adjustments (no dosing).
📈 How does Bolus use my CGM data?
We use simple weekly metrics—average glucose, Time-in-Range, and highs/lows—to guide future meal plans. We don’t change medications and we don’t sell or share your data for marketing. Data is processed by Bolus LTD, encrypted, UK-hosted, and deletable on request.
🧾 What Continuous Glucose Monitors (CGM) does it support?
At this stage, only Libre and Dexcom. However it's likely that other CGMs will be supported in the future.
🛒 Do you deliver the food?
We don’t deliver the food ourselves. We give you a shopping list; you buy ingredients at your usual supermarket and check out with your chosen store on your own.
👥 Who can join?
Adults using bolus insulin and a CGM (Libre or Dexcom). We onboard in weekly cohorts to keep support quality high. If a cohort is full, you’ll join the waitlist for the next one.
🔒 What happens to my data if I leave?
All personal and glucose data can be permanently deleted on request—email pilot@bolus.app. We don’t share data with third parties for marketing.
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